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Here to help
Frequently Asked Questions
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What are the prizes for the last Play or Park competition?
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Why am I being encouraged to PLAY my points in April & May?
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Can I keep any of my Play or Park points past May 2024?
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How can I check the balance on my gift card?
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Why is Play or Park running over two months instead of one?
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Do I need to know the balance on my gift card?
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Why are some of the prize draws for less than 200 points?
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I lost my PIN / I want to change my PIN
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Can I request an invoice for fuel?
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I am missing points/ my points won’t add to my loyalty card?
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Why are there so many prizes?
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Which products can I buy with my Circle K Gift card?
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I want to register a loyalty card? I have changed my email/different phone number?
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I have money on my gift card but it continues to be declined?
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Can I top up the balance on my Circle K Gift Card?
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I would like to apply for a fuel card
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How can I top-up my existing Circle K Gift card?
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My fuel card is expired
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I want to report behavior I didn’t like on site.
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I want to report an issue with Fuel on one of your sites.